Privacy and Security

Silk Concept is committed to protecting the privacy of our customers whilst shopping on our site. We aim to provide a safe and secure shopping experience.

Do we collect information?

Checkout information
If you make a purchase on our site, we will collect your contact information (first and last name, billing and shipping address, email address, telephone number). We also collect your financial information (credit card number, expiration date) for the sole purchase to completed the payment process and fulfill your order.

Contact information
If you make a purchase we will collect your contact details for future communication. We value our customers and in order to provide a value added experience we record purchasing history so that we can offer special offers and also alert customers regarding product launches. If you do not wish to receive future communications there is an option to opt out at check out and to request removal from emails.

Cookies?
A cookie a temporary piece of data that helps track items you place in your shopping cart whilst using our website. If you turn your web settings to rejecting cookies you will not be able to make purchases. We do not use cookies to collect personal data.

Log file?
Log files are an industry standard, we collect IP addresses (Internet Protocol), browser type, ISP (Internet Service Provide), drop off pages (exit), platform type, number of clicks and time/date stamps. We collect this information in order to provide the most effective and efficient service possible. We also use this data to monitor and measure the value and performance of our marketing partners and affiliates.

Do we share your information?
We are dedicated to protecting the privacy of our users. We share information with shipping and credit card companies in order to fulfill your order requests only.

Selling information
We do no sell our users information. No one likes spam and we take every responsible measure to ensure your privacy is respected and your inbox clean.

Security

Online Security
We take online security very seriously. When ordering your information is encrypted whilst in transmission using industry-standard SSL (Secure Sockets Layer) technology.

Offline Security
Only necessary authorized personnel have access to information recorded. All information is protected and stored securely

Links

Third Parties
To add value to your online experience and to share knowledge we have links to third parties on our website and blog. We take care in our selection of third parties, however we cannot be held responsible for the content of these sites. Please be aware that we do not control these website and that once you leave this website you will be entering a website with a different and independent privacy policy, please take the time to understand the policies.

Changes Notification

Privacy Statement
Any changes made to our privacy policy will be posted accordingly. We will also you inform users through collected contact information in accordance to our privacy policy.

Terms and Conditions

Terms of use
To understand the terms and conditions, disclaimers and limitations of liability whilst using our website, please visit our Terms and Conditions